The First 90 Day Playbook

The first 90 days of any hospitality business sets the trajectory for everything that follows. Most owners find out what they should have done in month four. This playbook puts that knowledge in your hands before you open the door.

Whether you're opening a brand new venue or taking over an existing business, the decisions made in the first 90 days will define your costs, your culture, and your customer base.

WHAT'S INSIDE:

→ New build vs. takeover — the risks, hidden costs, and priorities are different for each

→ The five operational systems that must be in place before Day 1 (not after)

→ The staff hierarchy system — who reports to who, what decisions managers can make without calling you

→ Why you should deliberately overstaff in weeks 1–2 — and when to start tightening

→ Week-by-week action plan for all 12 weeks

→ What "on track" actually looks like at Month 1 and Month 3 — real benchmarks, not textbook targets

→ The hidden costs most new owners don't budget for: customer acquisition and staff retention

→ 90-day business plan template, KPI tracker, daily trading tracker, pre-opening checklist, and staff authority card

→ A real case study: the takeover that lost 22% revenue in 8 weeks — and how it was recovered

WHO THIS IS FOR:

Anyone about to open a café or restaurant, anyone who has just opened and already feels like they're drowning, or anyone buying into an existing hospitality business.

FORMAT: Fully editable Microsoft Word document (.docx). Works in Word, Google Docs, or Apple Pages.

DELIVERY: Instant download — the file is sent to your email the moment payment is processed.

GUARANTEE: If you don't find this actionable and practical, email info@clearmargingroup.com within 7 days for a full refund. No questions asked.

clearmargingroup.com