Process Improvement Part 1: Introduction, Why It Matters, and Where to Begin

The Foundations of Process Improvement

Welcome to the first course in our five-part Process Improvement series, designed to build your skills step by step in understanding, analyzing, and optimizing business processes for improved outcomes.

We lay the groundwork for what is to come by exploring the core principles and benefits of process improvement. Whether you're in operations, management, or support roles, mastering these basics is essential to driving efficiency, quality, and innovation.