B2 English Phrases for Restaurant Staff (Formal vs Informal)

Are you a restaurant staff member or ESL learner working in the hospitality industry? Do you want to communicate clearly and confidently with customers in English?

This 1-page printable cheat sheet gives you essential English phrases for serving customers, with examples of formal vs. informal expressions. Perfect for waiters, hosts, bartenders, or anyone interacting with diners.

✅ Perfect for:

• Restaurant staff learning professional English
• ESL learners in hospitality or service roles
• Anyone who wants to serve customers politely and naturally

✅ Inside you’ll get:

• 5 examples of formal customer service phrases (for polite, professional interactions)
• 5 examples of informal customer service phrases (for casual, friendly interactions)
• Easy-to-scan layout for quick reference during work

Printable PDF (use it on paper or digitally)

💡 Use this cheat sheet to:

• Speak confidently with customers in both casual and formal situations
• Handle common restaurant interactions like greetings, taking orders, and responding to questions
• Save time searching for the right words on the job

👉 Download instantly and start improving your restaurant English today!