A strategic and truthful deep dive into the state of your client relationships — designed to reveal what’s resonating, what’s being missed, and what your brand is actually communicating across every touchpoint.

This includes a client relationship questionnaire, a review of your engagement, loyalty, and audience indicators, an experience evaluation of your on-boarding, service, and off-boarding processes, and a scan of your visual identity, messaging, and online presence.

Leave with a clear snapshot of your brand’s relational health, a PDF summary of insights, and tailored recommendations to guide you.