HelpDesk Support Ticket System

Helpdesk - Support Ticketing System

Advanced Features

• Roles Management

• Custom Fields

• Business Hours

• Live Notifications

• Announcements

• Agent name Privacy

• Ticket/Replies Restriction

• Trashed Tickets

• Ticket History/Timeline

• Knowledge Base

• Employee Groups

• Single/Multiple Assign

• Self asssign

• Email-To-Ticket (Attachment Not works)

• Projects Management

• Enhanced Security

• Login as Customer

• Custom CSS & JS

• External Chat

• Captcha Security

• Customer’s Import

• Employee’s Import

• Project’s Import

• Multiple Delete

• Admin/Employee Note

• Google Analytics

• Customer IP Address

• Force SSL

• SEO

• Social Logins

• Envato Login

• Gmail Login

• Facebook Login

• Twitter Login

• File Uploads management

• Automation Functions

• Custom Notifications

• Custom Announcement

• Articles

• Ticket to Article

• Email Templates

• LTR to RTL

• Custom Pages

• Under maintenance

• User Rating’s

• Report’s

• Departments

• Auto Reload

• Infinity Scrolling

Files Included

• SQL

• PHP

• CSS

• JS

• SCSS