CCSG Supported Living Operational Governance Toolkit

Editable operational tools for an England supported living service providing CQC-regulated personal care after registration.

INSIDE THE ZIP

• Governance guide: roles, risk-based audit sampling, escalation, action verification and the care/housing interface.

• Monthly manager assurance and quarterly provider oversight reports.

• Care plan and personal care records audit; workforce and conditional medicines audit; incident, safeguarding, complaints and experience review.

• 13-sheet Excel workbook: dashboard, action register, audit schedule, care and workforce audits, medicines, incidents, safeguarding, complaints, feedback and outcomes, housing interface and monthly reviews.

• Start guide and licence in Word and PDF.

The action register flags overdue work, missing ownership or deadlines, and closures without verification. The dashboard counts recorded entries; it is not a CQC rating. Use IDs and secure source references rather than personal details in the overview workbook.

FORMAT: 7 editable DOCX documents, one editable 13-sheet XLSX workbook and PDF quick start. Instant ZIP download. Single purchasing legal entity licence for internal use; blank templates may not be resold or redistributed.

This self-serve toolkit is not a consultancy service, policy set, statutory notification system, medication administration record or guarantee of compliance. Tailor the contents to your service, people, contracts and current CQC guidance. Statutory consumer rights are unaffected.

For a separate tailored review: enquiries@carecompliancesolutionsgroup.co.uk