Front Office Health Check

Is your front office running smoothly or running on heroics?

Executive support teams are often expected to deliver consistent results without consistent systems. When roles, processes, and expectations are unclear, communication breaks down, priorities compete, and execution suffers.

The Front Office Health Check is a free self-assessment designed to help you evaluate the current state of your executive support operation and identify opportunities for improvement.

Inside You'll Assess

✓ Roles & Responsibilities

✓ Communication & Coordination

✓ Executive Support Practices

✓ Processes & Documentation

✓ Planning, Accountability & Follow-Through

What You'll Gain

• A clearer understanding of your front office strengths
• Insight into areas that may be creating friction or inefficiencies
• A structured starting point for improvement
• Greater awareness of opportunities to strengthen executive support systems

Who It's For

• Executive Assistants
• Chiefs of Staff
• Administrative Professionals
• Executive Operations Leaders
• Executive Support Teams
• Leaders looking to improve how work flows through their organization

Why It Matters

Strong executive support operations don't happen by accident. They are built through intentional systems, clear expectations, and repeatable processes.

This assessment will help you identify where your front office is thriving and where additional structure may be needed to support clarity, consistency, and execution.

About McLean Consulting

McLean Consulting helps organizations build structure, clarity, and execution systems that improve decision-making, strengthen accountability, and support sustainable growth.

Ready to go deeper? Explore The Front Office Reset Guide for practical tools, templates, and exercises designed to help you strengthen and streamline your executive support operation.