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How to Get Your Money Back From Your Phone Company - The Free Canadian Watchdog That Can Force Bell, Rogers & Telus to Pay You Back

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Did you know there's a FREE Canadian watchdog that can force Bell, Rogers, Telus, and other providers to pay you back, up to $5,000.


Its called the CCTS. It's been around since 2007. Your phone company is legally required to tell you it exists.


Most never do.


This free guide covers everything you need to know:

  • What the CCTS is and what can it do for you
  • Exactly which complaints they accept
  • How to document your case before you file
  • A fill in the blank compliant template to send to your provider first
  • Step by step instructions for filling your complaint
  • What happens after you file and what to expect
  • Other Canadian bodies to contact if the CCTS can't help


This guide is for you if:

  • You've been overcharged on your phone or internet bill
  • Your provider promised you something and didn't deliver
  • You were charged a cancellation fee you don't think you owe
  • You complained to your provider and got nowhere
  • You've ever just given up because it felt too hard


It's completely free. No catch.


For informational purposes only. Does not constitute legal advice.


Follow @canadianfineprint for more Canadian consumer guides.

You will get a PDF (505KB) file