Transforming Toxic Workplaces (Formerly Overcoming Conflict Anger and Negativity at Work)
This dynamic, 2-hour interactive webinar shows you how!
Conflict and Negativity Un-masked
- How Anger and Conflict Develop
- Key causes of Conflict and Negativity at Work
- How Do You Cope with Conflict?
- A Primer on Workplace Bullying
- Four Conflict Resolution Strategies
- Communication and Listening Made Easy
- Taking Response – Ability
- How to Restore Order after a Crisis
- For Managers: Eliminate “Conflict Conditions”
- Prevention is the Key – Tools Managers Can Use
- Releasing Residual Anger
Certificates of completion will be forwarded to each participant, that can be used towards Continuing Education Credits.