Business English: SERVICES

This lesson plan combines Business English, business services, Business Case Studies, HR, IT, Legal tasks, Business Consulting, Customer Service, Functional Language, reading comprehension, discussions, vocabulary, projects, and debates in one lesson.

What is it?

• a no-prep lesson plan for adults and professionals
• speaking
• vocabulary
• reading
• real-life content
• ESL levels: B1+/C1
• PDF and PowerPoint

What's included?

• a fully designed lesson for at least 90 minutes that requires no preparation - 4 pages full of various activities
• a fully animated PowerPoint presentation (same content - some elements are not editable!)
• in both A4 and US letter formats
• two versions - one for your students and one for you!

Activities:

• Warm-up
• discuss the question, add more options
• Vocabulary
• match the tasks to the services
• Tips - How to choose a good service?
• Match and discuss
• Vocabulary
• synonyms
• fill in the gaps
• Case Study
• x2
• Functional language
• Match the questions to the answers
• Role-Play
• Client vs Service Rep x2
• Project
• the future of business services

Aims:

• to improve communication by discussing various topics related to business services, HR, IT, Legal tasks, Business Consulting, Customer Service, and more!
• to improve thematic vocabulary skills
• to practise giving opinions
• to improve functional language skills
• to practise reading comprehension
• to practise real-life topics

Terms of Use:

This product can be used for educational purposes.

It is strictly forbidden to copy, resell or share this lesson plan without written permission from Handy English.