Process Mapping Kit

Map, document and improve any business process with five connected templates.

Created by a Certified Business Analysis Professional (CBAP). This kit takes you from a high-level view of your processes down to the detail of a single bottleneck, using proven methods such as SIPOC, swim lanes and value stream mapping.

What's included

• Process Hierarchy: four levels from value chain to task, a process inventory and a way to prioritize
• Swim Lane Process Map: lanes, a notation key, process steps, handoffs, and pain points and opportunities
• Value Stream Map: a data collection plan, step data, summary metrics, waste analysis and a future-state plan
• Process Documentation: SIPOC, roles, steps, controls and business rules, exceptions and performance measures
• Bottleneck Analysis: capacity by step, root cause, options to relieve the constraint and an action plan

Plus 5 step-by-step usage guides, one for each template.

Why these templates are different

• Consistent, professional design: navy and gold styling, clear headings, a contents page and page numbers on every document
• Guidance boxes: short gold notes tell you what to write in each section, then you delete them
• Worked examples: sample rows show what good looks like and are clearly marked so you know what to replace
• Built-in governance: document control, version history and sign-off sections are ready to use
• A companion guide for every template: step-by-step instructions, a section-by-section quality standard, a sign-off checklist, common mistakes and FAQs

Who it's for

Business analysts, operations and quality teams, process owners and consultants.

Format

Microsoft Word (.docx), US Letter size. Fully editable in Microsoft Word, Google Docs and Apple Pages. Instant download.

All sales are final. Because these are instant digital downloads, we do not offer refunds. If a file will not open or is the wrong one, email info@learnbizhrdesigns.com and we will send a working copy. This does not affect any rights you have under the law where you live.