Reset a Difficult Conversation
Separate facts from assumptions, explain the issue and build a clear working agreement.
This 16-page practical PDF helps you prepare for one real situation, then gives you tools to use again.
Inside the guide:
• Worked examples and adaptable wording
• Two printable and fillable worksheet pages
• A quick-reference checklist
• Clickable contents, PDF bookmarks and further reading
Your worksheets: Prepare the conversation; Build the working agreement.
Digital PDF download. No physical item. Includes 8 fields for short typed answers; use a PDF reader that supports forms, or print the worksheets.
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