What happens after I purchase a service?

After completing your purchase, log in to your ONE MILLION account. Inside your account, you will find the next steps for your service, including any instructions or forms that need to be completed before we can begin.

Where do I submit the information for my service?

Log in to your ONE MILLION account and follow the instructions for your purchased service. If we need information from you, you will be directed to the appropriate form to complete and submit.

Do I need an account?

Yes. Your ONE MILLION account is where you will access important instructions and forms related to your purchased service. Please make sure you use accurate information when creating or accessing your account.

When will you start working on my request?

We can begin after you have completed the required steps in your ONE MILLION account and submitted all information needed for your service. Missing or incomplete information may delay your request.

How long will my service take?

Turnaround times vary depending on the service and the complexity of your request. Any estimated timeframe begins after we have received all required information from you.

What if you need more information from me?

If we need additional information or clarification, we may contact you using the information associated with your request. Please make sure the information you provide is accurate.

Can I check the status of my request?

Yes. You can log in to your ONE MILLION account to view information related to your service request and its current status.

Can I purchase more than one service?

Yes. You can purchase multiple ONE MILLION services. Each service may have its own instructions or form, so be sure to complete the required steps for each purchase.

Are these services only for established businesses?

No. ONE MILLION services are available to new businesses, established small businesses, entrepreneurs, independent professionals, and people who are in the process of starting a business.

Do you guarantee specific results?

No. We provide the service described at the time of purchase, but we cannot guarantee specific sales, income, customers, business growth, marketing performance, or other results. Results can vary depending on many factors outside our control.

What if I purchase the wrong service?

Please contact us as soon as possible. We will review the situation and help determine the appropriate next step. Purchasing the wrong service does not automatically qualify the purchase for a refund.

Can I request changes after my service is completed?

This depends on the service purchased and what was included with it. Requests outside the original scope of the service may require an additional purchase.

Can you help me decide which service I need?

Yes. If you're unsure which ONE MILLION service is right for you, contact us before purchasing and briefly explain what you need help with.

Do you offer refunds?

No. All ONE MILLION service purchases are final and non-refundable. Because our services involve reserving time, processing requests, research, preparation, and/or customized work, we do not offer refunds after a purchase has been made. Please review the service description carefully before ordering.

How do I contact ONE MILLION about my service?

Use the contact or support option provided by ONE MILLION. When contacting us about an existing purchase, please provide enough information for us to identify your request.

What is ONE MILLION?

ONE MILLION U.S. Small Business Network provides practical services and support for small businesses, entrepreneurs, independent professionals, and people building something of their own. Our goal is to make it easier to get the help your business needs without having to do everything yourself.