Aimed at local authority enforcement officers and social housing officers, this guide provides guidance for the administration and management of noise investigation services. The content builds upon previous documents that were published some time ago; providing some modern updates and recommendations for service improvement.
Includes chapters on: case management; service planning, resource management, customer focus and partnership working.
Suitable for environmental health officers, social housing providers, licensing officers, planning officers and solicitors.
Guide developed and based upon research conducted by noisenuisance.org