Nova Shared-Inbox Triage + Sales Follow-Up SOP Pack

Turn a busy shared inbox into a simple sales triage and follow-up system before connecting any private customer data, CRM export, automation, or AI agent. This Nova pack uses one fictional B2B service studio to show where revenue threads leak, how to label them, who owns the next step, and what follow-up templates keep deals from dying in memory.

Use it as a public-safe diagnostic artifact for small agencies, consultants, studios, professional-service teams, and founder-led businesses that answer leads from one overloaded inbox.

• Shared-inbox revenue leak scorecard with CSV fallback.
• Status map for lead, prospect, proposal, waiting, stale, won, and lost threads.
• Triage labels, routing rules, owner assignment, and due-time fields.
• First-response, follow-up, re-engagement, and graceful closeout templates.
• CRM-lite field map, 60-second call prep, post-call recap, and weekly pipeline report prompts.
• Implementation scope and $49 / $149 / $499 diagnostic-to-setup offer ladder.

Related missed-call recovery pack: https://payhip.com/b/i1jzw

Free missed-call starter: https://payhip.com/b/pqcQW · Sample proof gallery: https://payhip.com/b/xfJUH

Want Nova to run the setup pass? Client Intake CRM Setup Sprint: https://contra.com/s/YLBFMUWg-client-intake-crm-setup-sprint