Retail Store Job Skills Task Cards: Folding, Fitting Room and Register, Ages 14 to 21

Retail is mostly customer questions and putting things back where they go. This set teaches those words, steps, and rules for clothing and big box stores.

This set is for clothing and big box stores: the sales floor, the fitting room, and the register. Greeting and helping a customer is already a routine in my Task Analysis Data Sheets, and general soft skills are in my Soft Skills Scenario Cards.

What's included:

• Teacher page with three support levels and a 2 week plan

• Job snapshot: jobs, a typical shift, and what supervisors look for

• 16 vocabulary cards and a vocabulary match

• 5 task sequence cards (fold a t shirt, size a clothing rack, put away go backs, ring up a sale, work the fitting room) plus a blank card

• Put it in order worksheets for all 5 tasks

• 8 safety rules and a 10 item safe or unsafe sort with "do this instead"

• 12 procedure cards (what is the rule here?) and a procedure planner

• On the job checklist for student and supervisor ratings, with an IEP data note

• Answer key and blank cards to write your own

How I use it:

I start with the job snapshot and the vocabulary cards. Then I model each task card with real clothes and hangers and have students act it out while a partner reads the steps. The procedure cards work best a few at a time as a warm up or with role play. Before a job site visit or work based learning shift, students set goals on the checklist, and the supervisor or job coach rates the same skills afterward.

How this set is different from my other job skills resources: my Soft Skills Scenario Cards cover general "what would you do" moments that happen at any job, and my Task Analysis Data Sheets break down everyday routines with data sheets. This set is only about one workplace: its words, its tasks, and its rules. None of the scenario cards or routines are repeated here.

Part of the Job Site Task Card Series: one set per workplace, all in the same layout, so you can mix sites across your caseload and students already know how the cards work when they move to a new site.

Who it is for: high school special education, transition programs for ages 18 to 21, vocational and CTE classes, job coaches, and work based learning teams. Grades 9th to 12th and adult transition.

What you download: one printable PDF, 13 pages, US Letter. Answer key included.

Job tasks and rules vary by employer. Use this to prepare students, and always follow the training and rules at the actual job site.

Made by Jeremy D. Gooch, special education teacher and transition coordinator. Drafting and layout had AI assistance; every page was checked by me.