The Vegan Customer Business Toolkit

Everything your restaurant, café or pub needs to welcome vegan customers, win their loyalty and keep them coming back. Written by Naomi, a vegan of over ten years, from the customer's side of the table.

What's inside

• The full 40-point audit across the seven pillars of the Vegan Customer Standard
• What your score means and where to start
• A practical page for each pillar, with quick fixes
• A hidden animal ingredients checklist for your kitchen and suppliers
• Menu wording examples, before and after
• A printable staff cheat sheet
• Ready-made answers for front-of-house
• Getting found by vegan customers online
• A 30-day action plan

22-page A4 PDF, instant download. Licensed for use across your business, including printing pages for your team.

General guidance only, not allergy, legal or food safety advice.