[Case Study 10] The Conversation that Almost Didn't Happen (Facilitator Guide)

Facilitator Guide

Case Study 10 – The Conversation that Almost Didn't Happen

When does delaying a necessary truth become more costly than speaking it—and what does it reveal about leadership, trust, or system design?

The cost of delaying necessary truth.

Case Study 10 – The Conversation That Almost Didn't Happen examines a leadership dilemma in which an essential conversation is postponed in the hope that tension will resolve itself. Instead, uncertainty grows, assumptions multiply, and trust begins to erode. This workbook invites readers to explore the consequences of avoidance, recognize the conditions that make difficult conversations possible, and cultivate the courage, clarity, and discernment needed to address truth with wisdom and stewardship.