Speak Up

A practical guide for healthcare workers, leaders, educators and organisations that want to strengthen speaking up, listening up and following up.

This eBook explores why people may stay silent, what makes concerns difficult to raise, and how healthcare teams can build safer conditions for openness, challenge and learning.

It is designed for nurses, doctors, allied health professionals, healthcare support workers, managers, educators, patient safety teams, freedom to speak up guardians and governance leads.

The guide supports readers to understand speaking up as a patient safety issue, not just a communication issue. It also helps leaders reflect on how they respond when staff raise concerns.

Key themes include:

• speaking up for patient safety
• psychological safety
• professional accountability
• escalation
• responding to concerns
• power, hierarchy and culture
• barriers faced by internationally educated staff
• documentation and follow-up
• learning before harm occurs

Included formats: PDF and EPUB files.

Licence: This product is licensed for individual use only. Team, departmental or organisational use requires a separate licence.