CCSG Supported Living Care Delivery & Person-Centred Records Pack™ — V2026.1
CCSG Supported Living Care Delivery & Person-Centred Records Pack™ — V2026.1
A comprehensive, professionally structured care delivery and person-centred recording system for adult supported living services delivering, or preparing to deliver, CQC-regulated personal care in England.
Designed specifically for the supported living model, this pack helps providers create a clear evidence trail from initial assessment → person-centred planning → care delivery → review → outcomes.
Unlike generic residential-care paperwork, the documents are designed to support the important distinction between a person’s home and accommodation arrangements and the provider’s delivery of regulated personal care and support.
WHAT’S INCLUDED
✓ Referral & Initial Assessment Records
✓ Person-Centred Care & Support Planning Records
✓ Risk, Positive Risk-Taking & Contingency Records
✓ Consent, Capacity & Decision-Making Records
✓ Daily Care Delivery, Contact & Escalation Records
✓ Care Review, Outcomes & Management Oversight Records
✓ Transition, Hospital & Service Exit Records
✓ Customer Implementation Guide
✓ One-Page Staff User Guide
✓ Commercial Licence & Regulatory Disclaimer
✓ Master Printable Pack
✓ Editable Microsoft Word templates
✓ Printable PDF versions
THE PACK HELPS YOU EVIDENCE
• Person-centred assessment and care planning
• People’s choices, preferences and desired outcomes
• Strengths, independence and positive risk-taking
• Consent and decision-specific mental capacity considerations
• Daily delivery of care and support
• Declined or changed support
• Significant changes and escalation
• Professional and multidisciplinary involvement
• Care-plan reviews and changing needs
• Progress towards individual outcomes
• Management oversight of care records
• Hospital admission and discharge
• Transfers, transitions and service exit
BUILT SPECIFICALLY FOR SUPPORTED LIVING
The documentation encourages staff to record what the person wants to achieve, what they can do independently, what support they want or need, how that support should be provided and what outcome was achieved.
This helps move recording away from simple task completion and towards meaningful evidence of choice, control, independence, outcomes and person-centred care.
IDEAL FOR
New supported living providers establishing their operational systems, existing services improving care-file quality, Registered Managers strengthening governance and providers replacing generic domiciliary or residential-care paperwork with documentation designed specifically around supported living.
FORMAT
Supplied as a downloadable commercial pack containing editable Microsoft Word documents and printable PDF versions, allowing providers to customise the resources to their own service.
VERSION: V2026.1
EDITION: Single-Service Commercial Edition
IMPORTANT
This is an independent professional resource produced by Care Compliance Solutions Group Ltd (CCSG). It is not produced, endorsed or approved by the Care Quality Commission (CQC) and does not guarantee registration, a particular inspection outcome or regulatory rating.
Providers remain responsible for adapting the documents to their own registration, service model, policies, contractual arrangements, workforce competencies and the individual needs of the people they support.
