Pearlzz Iowa NEMT Guide (PDF)

 What’s Inside:

• Business registration requirements (Iowa SOS, EIN, NPI)
• Medicaid enrollment through Iowa HHS
• Vehicle and insurance requirements (ADA, commercial auto, liability)
• Driver requirements: background check, HIPAA training, CPR/First Aid, physical exam
• Sample policies: accident protocol, HIPAA compliance, driver conduct
• Training tools: onboarding checklist, rural/winter driving safety, wheelchair securement
• Billing guidance: ModivCare portals under Iowa MCOs
• Marketing basics: approaching dialysis centers, senior homes, hospitals
• Financial tips: cost-per-mile breakdown, fuel savings strategies

🌐 Special Notes (Iowa):

This edition includes a special section on Iowa’s MCOs and ModivCare:

• NEMT services are provided by Amerigroup, Iowa Total Care, and Molina Healthcare, all contracting through ModivCare.
• Providers must contract with ModivCare under each MCO they wish to serve.
• Iowa presents unique rural long-distance transport needs and cross-state medical trips.