The eBay Business Answer Book - The 350 Most Frequently

Any professional speaker knows that the scariest part of any talk, panel, or pre- sentation is the question-and-answer period at the end, because this is the only part of the program you cannot control—anything can happen here, from the sublime to the ridiculous. One of the key performance skills of any speaker lies in how he or she handles questions from the audience, because it’s being done in real time without a safety net.

As a faculty member of eBay University for the past several years, I have had the privilege of teaching an “eBay for Business” class to thousands of eBayers around the United States. I have been asked literally hundreds of questions, and after a while, like any speaker, I noticed that the same questions keep coming up over and over again, especially from newbie, or inexperi- enced, sellers.

I have spoken to other eBay University instructors as well as many of eBay’s Certified Education Specialists around the country (see Appendix A for more information about these folks), and they have shared similar experiences and confirmed my suspicion that eBay entrepreneurs keep asking the same ques- tions over and over again.

This book is a collection of FAQs—frequently asked questions—that many newbie and experienced eBay sellers are getting stuck on and that aren’t always answered in other eBay books or on the eBay website.