Enquiry Scripts

Customer Enquiry Scripts

Save time replying to new leads with ready-to-edit customer enquiry scripts designed for self-employed tradespeople and trade businesses.

This editable Microsoft Word document gives you professional message templates you can quickly adapt for WhatsApp, Instagram, Facebook, email or text.

It includes scripts for:

• First responses to new enquiries
• Asking for photos, measurements and job details
• Understanding customer budgets and priorities
• Qualifying whether a job is suitable
• Garage conversion and WC enquiries
• Giving provisional price guidance
• Setting expectations before arranging a site visit
• Keeping customer communication clear and consistent

Simply replace the bracketed sections with your own business details, project information and pricing, then reuse the scripts whenever a new enquiry comes in.

Format: Editable Microsoft Word document

Price: £5

Use: Edit, personalise and reuse for your own trade business.