Close the Deal in Spanish
🤝 CLOSE THE DEAL IN SPANISH — The Complete Spanish Guide for Salespeople & Business Owners
Your Spanish-speaking clients want to buy from someone who speaks their language. This is the most complete sales-Spanish guide in Malcolm's Place: not customer-service Spanish, not travel Spanish — the exact Spanish of prospecting, pitching, negotiating, closing, and keeping clients for life, in ANY industry.
Every phrase is given three ways — English, Spanish, and a simple "say it like this" pronunciation guide — so you can use it out loud today, even as a beginner.
WHAT'S INSIDE
• The full 10-step sales cycle, one chapter per step: prospecting & first outreach (cold call, WhatsApp, email, walk-in), greetings & trust-building small talk, discovery questions (need, budget, timeline, decision-maker), presenting features as benefits, prices, quotes & payment terms, calm replies to the 6 classic objections, win-win negotiation that holds your price, closing (trial closes, assumptive close, honest urgency, signatures & contracts), payment, delivery & paperwork, and after the sale — follow-up, reviews, referrals & repeat business
• Sales-critical numbers done properly: prices, big numbers, percentages & discounts, dates, times & appointments — including the billón false-friend warning that protects you from a million-dollar mistake
• Simple grammar that sells: questions, the polite conditional (quisiera, podrĂa, le gustarĂa), comparisons, future plans, and next-step commands
• Ready-to-use scripts: a 30-second elevator pitch, a cold-call script, and a 3-message WhatsApp follow-up sequence
• 8 email templates (Spanish + English meaning, fill-in brackets): prospecting intro, meeting follow-up, sending a quote, gentle nudge, price-objection reply, closing/next steps, thank-you + referral request, reconnecting with an old client
• 14 industry chapters with key words & ready lines: Retail & E-commerce, Real Estate, Cars & Automotive, Insurance & Financial Services, Hospitality & Tourism, Restaurants & Food, Construction, Renovation & Home Services (incl. cleaning), Beauty, Wellness & Fitness, Education, Coaching & Tutoring, Technology & Software, Professional Services, Health & Wellness Services, Wholesale, Distribution & Import/Export, Events & Weddings
• 14 full bilingual practice dialogues — first meeting, discovery call, presenting a quote, price objection, negotiation, closing a car sale, real-estate viewing, retail upsell, follow-up call, referral ask, trade-show meeting, WhatsApp sale, wedding venue sale, and saving a problem after purchase
• Culture & trust: formality (the usted rule), relationship before business, punctuality, Spain vs Latin America word differences, and what builds — and breaks — trust
• Business false friends (billón, éxito, firma, compromiso…) and 6 worksheets: Build Your Own Pitch, My Product Vocabulary, Objection Practice, Sales Call Planner, Follow-Up Tracker, Weekly Practice Plan
• Photocopy cheat sheets: Top 30 closing & sales phrases, Numbers & prices at a glance, Objection quick-answers
• Real photographs throughout (credited), full glossary of sales terms, bonus resources
Sell in their language. Keep the client for life.
Total: 93 pages. Instant download, read on any device.
By Jeffery Carter Malcolm — teacher, author, and founder of Malcolm's Language Academy, with 16+ years across sales-facing customer service, hospitality, and education.