Data Protection
1. An Overview of Data Protection
Based on Article 13 of the Swiss Federal Constitution and Swiss data protection laws (Federal Act on Data Protection, FADP), everyone is entitled to the protection of their privacy and protection against the misuse of their personal data.
We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.
2. Name and Address of the Data Controller
The responsible body (Controller) for data processing on this website is the operator of the webshop. The full legal company name, physical address, and official contact details can be viewed at any time via our official Impressum. The full identity of the controller corresponds to the details provided in our Impressum.
3. Scope and Collection of Personal Data
When you visit our webshop, browse our selection, or purchase digital downloads, we collect and process certain personal data to fulfill your order:
- Technical Log Data: IP address, date and time of the request, browser type, operating system, and referrer URL. This data is collected automatically to ensure the stable operation of our site.
- Order and Checkout Data: First and last name, billing address, email address, and choice of payment method.
- Account Data (Optional): If you create an optional customer account, we store your profile settings and history of purchased Procreate brushes or planners.
4. Purpose of Data Processing
We use the collected personal data exclusively for the following purposes:
- Contract Fulfillment: To process your checkout, verify successful payment, and automatically generate and email your digital download links (PDFs, .brush files, or .brushset files).
- Customer Support: To resolve technical installation issues regarding your Procreate app compatibility, brush loading, or printer alignment.
- Legal Obligations: To comply with Swiss bookkeeping, tax laws, and commercial accounting regulations.
5. Data Disclosure to Third Parties (Data Processors)
Your personal data will not be sold or passed on to unauthorized third parties. To deliver digital products efficiently, we securely share data with the following essential providers:
- Webshop Hosting Platform: Payhip to run the online storefront and secure account portals.
- Digital Product Delivery Systems: Payhip to securely store the master files and generate your personalized download links.
- Payment Processors: PayPal and Stripe to securely process financial transactions. We do not store credit card numbers on our own servers.
6. Cookies and Analytics Tools
Our website uses cookies (small text files stored on your device) to make our shop functional (such as remembering what items are currently in your shopping cart).
7. Cross-Border Data Transfers
The data collected through our shop is stored primarily on servers located within Switzerland or the European Union. If a service provider processes data in a country without an adequate legal level of data protection (such as certain infrastructure providers in the United States), we protect your privacy by utilizing Standard Contractual Clauses (SCCs) or checking for active Swiss-U.S. Data Privacy Framework certification.
8. Data Retention Period
We store personal data only as long as necessary to process your digital orders, handle follow-up support requests, or fulfill statutory storage obligations under Swiss law (such as the 10-year commercial retention requirement for financial invoices).
9. Your Legal Rights (Data Subject Rights)
Under the Swiss FADP, you have the following rights regarding your personal information:
- Right to Information: The right to request confirmation on whether we process your personal data and to receive a copy of it.
- Right to Correction: The right to demand that inaccurate or incomplete personal data be corrected.
- Right to Deletion: The right to request the deletion of your personal data, provided it is no longer required for legal tax-retention periods.
- Right to Revocation: The right to withdraw your consent to data processing at any time.
To exercise these rights, please contact the Data Controller directly using the contact email listed in Section 2.
10. Policy Updates
We reserve the right to amend this Privacy Policy at any time to adapt to changes in our shop's technical systems or updates to Swiss law. The version currently published on this webshop page applies.