Last update 3 December 2024

1. General Policy

All sales on DigiCove (https://digicove.life) are final and non-refundable, as our products are digital and instantly accessible upon purchase. Once a download link is provided, we cannot issue refunds.

2. Exceptions for Refunds

We may consider refunds under the following conditions:

• Duplicate Purchase – If you accidentally purchased the same product more than once, we can refund the duplicate order.
• Corrupt or Unusable File – If the file is defective and cannot be used as intended, we will offer a replacement or refund.
• Incorrect Product Delivery – If you received the wrong product, we will provide the correct item or issue a refund.

3. Non-Refundable Situations

We do not offer refunds in these cases:

• You changed your mind after purchasing.
• You lack the required software or skills to use the product.
• Minor differences from product previews (e.g., slight color variations).
• Discounts or price adjustments after your purchase.

4. Requesting a Refund

If you qualify for a refund, please contact us within 7 days of your purchase at digicovelife@gmail.com with the following details:

• Order number
• Proof of purchase
• Explanation of the issue

We will review your request and respond within 3 business days.

5. Chargebacks & Disputes

If you initiate a chargeback without first contacting us, we reserve the right to ban your account and restrict future purchases. We encourage open communication to resolve any issues.

6. Changes to This Policy

DigiCove reserves the right to update this policy at any time. Continued use of our website means you accept the latest terms.

7. Contact Us

For refund inquiries, contact us at digicovelife@gmail.com.