FAQs
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No — when you purchase from Direct Ebikes on Payhip, you're buying access to a verified supplier link, not the physical product. The link will connect you directly to a trusted supplier offering the exact e-bike or kit listed (e.g. Falcon Pro, Sur-Ron, Talaria, etc.) at factory-direct pricing
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Resellers and dealerships often charge $1,000–$3,000 AUD more due to markups, shipping margins, and other costs. Our links connect you straight to the source, so you deal directly with the supplier, avoiding unnecessary middleman fees.
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The supplier link is emailed to you within 24 hours of purchase. Please make sure your email is correct at checkout. If you don't receive it in that timeframe, check your spam folder or reach out to us directly..