hawaiian airlines cancellation policy
Hawaiian Airlines has a comprehensive cancellation policy in place to accommodate various fare types and booking scenarios. It's essential to understand the specific terms and conditions associated with your ticket before making any cancellations.
- 24-Hour Risk-Free Cancellation Window: Hawaiian Airlines provides a 24-hour window for passengers to cancel their reservations without incurring any cancellation fees. This applies to bookings made at least a week before the flight's departure date. If you change your mind within this period, you can receive a full refund.
- Main Cabin and Extra Comfort Fares: For non-refundable Main Cabin and Extra Comfort fares, if you decide to cancel your reservation after the 24-hour window has passed, a cancellation fee will be applicable. The remaining value of your ticket will be held as a travel credit, which you can use towards future Hawaiian Airlines flights. The specific cancellation fee depends on the fare rules and the time of cancellation.
- Non-Refundable Tickets: If you hold a non-refundable ticket and cancel after the initial 24-hour risk-free period, you will generally not receive a cash refund. Instead, a cancellation fee will be applied, and the remaining balance will be converted into a travel credit. This credit is typically valid for one year from the original booking date and can be used towards future travel on Hawaiian Airlines.
- Refundable Fares: Passengers with refundable fares have more flexibility when it comes to cancellations. Refundable fares generally allow for cancellations without incurring significant penalties. These fares provide the option for a full refund to the original form of payment, even if you cancel after the 24-hour window.
- Flight Changes: Keep in mind that making changes to your reservation, such as modifying travel dates or destinations, may also incur fees depending on your fare type.
- Steps to Cancel: To cancel a Hawaiian Airlines reservation, you can do so through the airline's official website, mobile app, or by contacting their customer service. When canceling online, make sure to have your booking reference or confirmation number handy.
It's crucial to carefully review the terms and conditions associated with your specific fare type before making any changes or cancellations. While the general policy framework is outlined here, actual fees and rules may vary based on factors such as the fare purchased, the time of cancellation, and any additional services added to the booking.