Effective date: July 31, 2026

1. Who we are

Heel & Chic is committed to protecting your privacy and handling your personal data responsibly. If you have any questions regarding this Privacy Policy, please contact us at:

Email: heelandchic.contact@gmail.com

2. Information we collect

We may collect the following information when you use our website: your name, your email address, billing information required to process your purchase, information you provide through the contact form, technical information such as browser type, device information and IP address

3. How we use your information

We use your information to: process and deliver digital products, respond to your enquiries, provide customer support, improve our website and services, comply with legal obligations

4. Payments

Payments are securely processed through trusted third-party providers integrated with Payhip. Heel & Chic does not store your payment card details.

5. Digital downloads

When purchasing digital products, your email address may be used to provide access to downloads, purchase confirmations and customer support.

6. Cookies

This website uses only essential cookies required for the proper functioning of the store, such as processing purchases and maintaining basic website functionality.

We do not use analytics, advertising, or tracking cookies.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the website.

7. Data sharing

We do not sell or rent your personal information.

Your information may only be shared with trusted service providers necessary to operate the store, including payment processors and hosting providers.

8. Your rights

If you are located in the European Economic Area (EEA), you have the right to: access your personal data, correct inaccurate information, request deletion of your data where applicable, restrict or object to processing, request data portability

To exercise these rights, please contact us by email.

9. Data security

We take reasonable technical and organisational measures to protect your personal information.

10. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time.

The latest version will always be published on this page.

11. Contact

For privacy-related questions, please contact:

Email: heelandchic.contact@gmail.com