Once payment is complete, a download link will be sent immediately to your email. You can also download the file directly from the order confirmation page.

Yes! Hey Crochet patterns are standard PDF files, so you can view them on any device or print them out for your convenience.

Each kit includes all the necessary yarn, a crochet hook, fiberfill, a darning needle, stitch markers, and most importantly, a QR code for a step-by-step video tutorial.

Absolutely! We have specific kits designed for beginners (Level: Beginner) with very slow and detailed video tutorials starting from the very first stitch.

Don't worry! You can message Hey Crochet via Instagram or email. We are always happy to help with any technical questions you may have.

Due to the nature of digital products, we do not offer refunds once the file has been downloaded. However, if there is a file error, please contact us and we will send you a new copy.