Policy

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Shipping policy

We are currently shipping only.

Pick up and drop offs are not available.

Orders are processed within 1-3 business days.

Once shipped, please allow 3-5 business days for delivery.

Tracking information will be sent via email once your order ships.

All sales are final.

We do not offer refunds, returns, or exchanges.

Please review your order carefully before completing your purchase.

If your item arrives damaged, you must contact us within 24 hours of delivery with clear photo proof.

HouseOfRaeGold is not responsible for lost, stolen, or delayed packages once marked as delivered by the shipping carrier..

To extend the life of your gold plated jewelry:

Avoid excessive water exposure (remove before showering, swimming, or washing hands)
Avoid contact with perfumes, lotions, oils, and harsh chemicals
Do not wear during workouts or heavy sweating
Store separately from other metals to prevent scratching
Clean gently with a soft, dry cloth after wearing
Proper care helps maintain color and shine.

All HouseOfRaeGold pieces are gold plated jewelry.

(base metal (like stainless steel, titanium, silver, brass, alloy, etc.),

Gold plated jewelry is made with a durable base metal that is coated with a thin layer of real gold to achieve its shine and appearance.

Our pieces are designed to give you the look of solid gold at an affordable price point.

Gold plated jewelry is not solid gold and requires proper care to maintain its color and longevity.