To start your own line the process is very simple:

1. Choose your favorite formulas (plus quantity)

2. Choose your packaging (available under each product)

3. Submit your name / logo

4. Place your order

5. Wait for your order to arrive.

Once your order is placed, our team will contact you with the next steps.

Our pricing includes formula, packaging, and free labels (design + print).

Yes, we have an in-house designer, and we will design your labels for a small fee and print your labels for FREE.

At this time, we do not offer dropshipping services.

You don't have to be a licensed professional. Whether you're an industry expert or a newcomer, we are here to help bring your skincare vision to life. Our goal is to provide the necessary guidance and high-quality products to support your success, regardless of your background or experience level.

We are committed to transparency in our pricing. We do not have any hidden fees associated with our products or services. The amount you see on our website is the total cost you will pay.

After the payment is complete, you will receive an email from our team containing a step-by-step process. Please allow up to 24 hours for the email to arrive.

• Samples: 3 to 5 days plus shipping time
• 14-500 units: 14 days plus shipping time
• 500 - 2000 units: 4 weeks plus shipping time
• 2000 - 5000 units: 4 - 5 weeks plus shipping time
• For orders over 5,000 units, please allow an additional 3 weeks.

Yes, you can supply your packaging for orders with 150 + units (per product) and we will fill it for you.

The reorder process is very simple. Once you place your order, our team will reach out to confirm your designs, and afterward, your products will be shipped. The reorder process is much faster as we already have your designs on file.

Currently, our focus is primarily on facial care products. We do not offer body products, hair care, makeup, or perfumes at this time.

Unfortunately, we don't offer custom formulations at this time. 

Our products have a shelf life of 12-24 months, depending on the type of product. Fresh batches are made constantly, ensuring that they reach you with their full shelf life intact.

Absolutely! We provide the option to try samples of our products, allowing you to experience their quality before making a purchase. You can conveniently order these samples directly from our website.

Samples are typically provided in vials or alternative sample packaging. Also, note, samples DO NOT come labeled. We aim to give customers the chance to experience our products before making a larger purchase. 

Please note that the completion time for private label orders is typically around 2 weeks, excluding weekends. However, larger orders may require additional time for processing and production. 

Absolutely. We offer the option to order any product on our website in gallon size. To find the gallon options, simply scroll down to the bottom of the shop page.

Once an order has been placed it cannot be changed. Please double-check that you have ordered the correct products etc. BEFORE proceeding through the checkout.

We do not offer refunds due to a change of mind. In some extenuating circumstances, we may be able to support you, however, a 10% fee will be incurred (covering transaction fees and administration costs). 

If products are faulty or damaged, we will replace your items as soon as we can. Please contact us as soon as possible (ideally within 48 hours of receiving the item) with a photograph of the fault.

If you are unable to find our email in your inbox, kindly check your spam folder. In case you still cannot locate it, please don't hesitate to reach out to our team for assistance. We will be more than happy to help you and ensure that you receive the necessary information or support promptly.

Absolutely. After placing your order, please email us your order number and specify that you would like your products to be shipped without labels. We will make sure to accommodate your request and ship your order without labels as per your preference.

Our Hyaluronic Acid is vegan and derived entirely from non-animal sources. We are committed to providing vegan-friendly products that meet the highest ethical standards.

Certainly! When working with iCare SkinCare, you will have the flexibility to change the names of the products according to your preferences.

Certainly! We offer the option for you to design your own labels, and we will take care of the printing and application process.

Our products are made in the USA using safe and high-quality ingredients. They undergo testing and are manufactured in a registered facility.

We do not offer standalone packaging or labels for sale; they are only available as part of a complete product label order.

Unfortunately, we do not offer products with SPF at this time.