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Return & Refund Policy


General Return & Refund Policy

Returns and refunds are considered in accordance with the conditions outlined in this policy.


Return Eligibility Period

For eligible items, please contact us within 7 days of delivery to report an issue and request a return or refund. Returns requested beyond this period will not be accepted.


Returns are accepted only if:

  • You received the wrong item.
  • You received a defective or damaged item.
  • You received an incomplete item.
  • The item you received does not match its product description.


Conditions for Returns

To be eligible for a return, the item must meet the following conditions:

  • Be unused and in its original condition.
  • With original receipt and complete packaging.


Cancellation of Orders

Please review your items and order details carefully before completing your purchase, as confirmed orders cannot be canceled once processing has begun. ♡