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Refund and Terms Policy

Last updated: 16.09.2026


1. About This Store

Welcome to KENEKOI, operated by Rituraj Moran. This policy applies to all digital products sold through our Payhip store, including eBooks, guides, templates, and any other downloadable items ("Products"). By purchasing any Product from our Store, you ("the buyer") agree to the terms below.


2. Nature of Our Products

All Products sold in this Store are digital, downloadable items. Once purchased, you receive instant access to download the file(s). No physical item will be shipped for any order.


3. Refund Policy

Because our Products are digital and delivered instantly — meaning they can be downloaded, copied, and accessed immediately upon purchase — all sales are final and non-refundable, except in the following cases:

You were charged but did not receive a working download link within 24 hours (contact us for immediate resolution).

The file you received is corrupted, incomplete, or unreadable due to a technical error on our end.

You were accidentally charged more than once for the same order (duplicate payment).

In these cases, please contact us within 7 days of purchase at digitalradius10@gmail.com with your order ID, the product name, and a payment screenshot. We will investigate and either resend the file or issue a refund within 5-7 business days.

We do not offer refunds for reasons such as change of mind, dissatisfaction with content, or expecting different material than what was described on the product page. Please review each product's description and preview carefully before purchasing.

4. Delivery

Upon successful payment, your download link will be made available instantly via the Payhip checkout confirmation page and sent to the email address used at checkout. If you do not see it, please check your spam/promotions folder before contacting support.

5. License & Usage Rights

When you purchase any Product from our Store, you receive a single-user, personal-use license for that Product. This means:

You may download and use the Product for your own personal learning or use.

You may not resell, redistribute, share, upload, or forward any Product to others, whether for free or for payment.

You may not claim any Product's content as your own or repurpose it for commercial resale without our written permission.

Violation of these terms may result in legal action under applicable copyright law.

6. Educational Purpose Only

All Products in this Store are provided strictly for educational and informational purposes. Nothing sold in this Store constitutes financial, investment, trading, legal, or professional advice of any kind. Where a Product covers topics such as trading or investing, please note that such activities carry risk, including the risk of loss of capital, and you should do your own research or consult a licensed professional before acting on any information provided.

7. Pricing & Availability

Prices for Products in our Store are listed in Indian Rupees (INR) unless stated otherwise and may change at any time without prior notice. Products may be updated, revised, or discontinued at our discretion; buyers of a discontinued Product will retain access to the version they originally purchased.

9. Contact Us

For any questions, issues with download access, or refund requests regarding any Product purchased from our Store, please contact:

Email: digitalradius10@gmail.com

Response time: Within 24-48 hours

10. Changes to This Policy

We may update this policy from time to time to reflect new products or changes in our practices. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our Store after changes are posted constitutes acceptance of the updated policy.