All purchases are strictly non-refundable, it is impossible for us to ensure that the digital product has been removed from your device
Global and EU customers waive their right to withdraw from a purchase within 14 days and as a whole once a transaction has been made.
In the unlikely event that a product has archived textures, models or is faulty, a refund will be issued within 90 days of the publication of an announcement acknowledging the issue unless a replacement or corrected version of the product cannot be supplied in the foreseeable future.
Krestrel retain the indefinite right to revoke any product license(s) without a refund being issued if deemed necessary by our team.