REFUNDS & FAQ
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How will I receive my ebook?
After your purchase, you'll receive an email from BookFunnel with a link to download your ebook. Most emails arrive within an hour, and your book is available to download immediately.
I didn't receive my download email. What should I do?
First, check your spam or promotions folder. If you still can't find the email or need help downloading your ebook, visit BookFunnel's Reader Help Page or contact their support team at help@bookfunnel.com.
Ebook Refund Policy
Because ebooks are digital products delivered immediately after purchase, all ebook sales are final.
The only exception is accidental duplicate purchases. If you accidentally purchase the same ebook more than once, please contact me a lisa@lisalinden.com and I'll be happy to issue a refund for the duplicate order.
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When will my signed paperback ship?
Signed paperback books are personalized and signed to order. Orders typically ship within 1–3 business days via your choice of USPS Media Mail or Priority Mail. A tracking number will be emailed to you at shipment. Shipping is available only to US addresses.
How are books packaged?
Every book is carefully packaged in a bubble mailer or box to ensure it arrives safely.
Paperback Refund & Return Policy
Because each paperback is signed and personalized to order, all paperback sales are final. I am unable to accept returns, exchanges, or cancellations once your order has been placed.
Every book is carefully packaged to arrive safely. If your order arrives damaged, please contact me at lisa@lisalinden.com within 7 days of delivery and include clear photos of the damaged book and its packaging. Once I've reviewed the damage, I'll work with you to make it right, which may include a replacement or refund.
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When will my stickers ship?
Stickers are printed and cut to order and typically ship within 1–3 business days. Please note that colors may vary slightly from what you see on your screen due to differences in displays.
How are stickers packaged?
Stickers are carefully packaged to help ensure they arrive in excellent condition.
Sticker Refund & Return Policy
Because stickers are printed to order, all sticker sales are final. I am unable to accept returns, exchanges, or cancellations once your order has been placed.
If your order arrives damaged, defective, or incorrect, please contact me within 7 days of delivery at lisa@lisalinden.com and include clear photos of the stickers and their packaging. I'll review the issue and work with you to make it right, which may include a replacement or refund.
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We accept major credit cards and PayPal. All payments are processed securely through PayPal or Stripe, so you can shop with confidence. PayPay transactions are listed by the publisher, "Winding Way Books."