FAQs
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Please click on JOIN US at the top of the page in the menu section. All your questions can be answered there.
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All digital downloads are available immediately after purchase. All physical products will ship within 5 to 7 business days* after payment has been received. Arrival of products after we ship is at the mercy of the courier and out of our hands, however items should arrive within approximately 1 to 2 weeks after they have shipped out.
*please note shipping times may be longer during the holidays. We do everything possible to ship all orders rapidly. We request that you do not ship anything back to us without contacting us first. If you return any part of your order without authorization from us first we can not guarantee a refund and/or exchange will be made. By placing an order on our site you agree to this term and condition.
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Tracking information will be provided on all orders that ship physical products. We are not held responsible for lost/stolen packages or packages not delivered due to incorrect address. We ask that you please ensure your address is correct when placing your order. We will not refund orders or exchange products due to delivery issues mentioned above. By placing orders on our website you agree to this term and condition.
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At this time we only ship to addresses in the United States. However, our digital products are available worldwide.