We want you to be satisfied with your purchase. Our policy differs for digital vs physical goods:

Digital Products

• All sales are final due to the nature of instant downloads.
• Refunds are not available once a file has been downloaded.
• Where files are faulty, please kindly contact us to rectify. Thank you.

Print-on-Demand Products

• We accept returns/exchanges only if the item is defective, misprinted, or damaged.
• Claims must be submitted within 14 days of delivery with photographic evidence.
• We do not accept returns for size, colour, or change-of-mind, as POD items are custom-made.