eBook Store Terms and Conditions

Introduction

Welcome to Planning For Your Parents' Future eBook Store. These Terms and Conditions outline the rules and regulations for purchasing and using our eBooks and related digital products.

By accessing our website and/or purchasing our products, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not proceed with any purchase.

Definitions

Throughout these Terms and Conditions:

• "We", "Us", "Our" refers to Planning For Your Parents' Future
• "You", "Your" refers to the customer accessing our website and/or purchasing our products
• "eBook" refers to any digital book or resource provided through our store
• "Website" refers to planningforyourparentsfuture.com and any associated domains
• "Content" refers to all text, images, and other materials contained within our eBooks

Purchasing and Access

Purchasing Process

1. All prices displayed on our website are in Great British Pounds (£) and include VAT at the current rate.
2. By completing a purchase, you confirm that all information provided is accurate and that you are authorised to use the payment method selected.
3. Upon successful payment, you will receive an email confirmation with instructions for accessing your purchased eBook(s).
4. You acknowledge that digital products require compatible devices and software to access and that it is your responsibility to ensure compatibility before purchase.

Access and Usage Rights

1. Upon completing your purchase, you receive a non-exclusive, non-transferable, personal licence to access and use the eBook for your own personal, non-commercial use.
2. This licence does not constitute a transfer of copyright or other intellectual property rights.
3. You may access your purchased eBook on up to three (3) compatible devices owned by you.
4. You may not:

• Share, lend, sell, rent, or sublicense access to the eBook
• Copy, reproduce, or duplicate the eBook except where necessary for your personal use
• Remove or alter any copyright, trademark, or other proprietary notices
• Modify, adapt, or create derivative works based on the eBook content
• Distribute or make the eBook available over a network where it could be used by others
• Use the eBook for any commercial purpose

Refund Policy

Due to the digital nature of our products and the impossibility of returning eBooks once downloaded, we do not offer refunds on purchases except in the following limited circumstances:

1. If you have not yet downloaded or accessed the eBook and contact us within 14 days of purchase.
2. If the eBook is fundamentally defective in a way that makes it impossible to read or access (technical support will be offered first to resolve any issues).

In these cases, please contact us at support@planningforyourparentsfuture.com with your order details and the nature of your request.

Intellectual Property

1. All eBooks and related content are protected by UK and international copyright laws and other intellectual property rights.
2. The author(s) and/or Planning For Your Parents' Future retain full copyright and other intellectual property rights to all content within the eBooks.
3. You acknowledge that all content, design, graphics, compilation, and arrangement of materials on our website and within our eBooks is our exclusive property and is protected by UK copyright laws.
4. Trademarks, logos, and service marks displayed on our website and in our products are our registered and unregistered trademarks or those of third parties who have authorised their use.

Content and Accuracy

1. We have made reasonable efforts to ensure the accuracy of information contained within our eBooks; however, we do not warrant that the information is error-free.
2. The content is provided for general information and educational purposes only and is not intended to substitute for professional advice. No action should be taken solely on the basis of the information provided.
3. Health, legal, financial, and care information changes frequently, and while we strive to keep our content current, we cannot guarantee that all information is completely up to date at all times.

Privacy Policy

1. We collect and process your personal data in accordance with UK data protection legislation, including the UK GDPR and Data Protection Act 2018.
2. When you make a purchase, we collect information necessary to process your payment and provide you with your purchase, including your name, email address, and payment details.
3. We use this information to:

• Process your purchase and deliver your eBook
• Communicate with you about your order
• Provide customer support
• Comply with legal obligations

1. We do not sell or share your personal information with third parties for marketing purposes.
2. Your payment details are processed securely by our payment processor and are not stored on our systems.
3. We may use cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content.
4. You have the right to access, correct, or delete your personal information, and you may exercise these rights by contacting us at support@planningforyourparentsfuture.com.
5. For full details, please review our complete Privacy Policy on our website.

Technical Requirements and Support

1. It is your responsibility to ensure you have appropriate devices and software to access and read the eBook formats we provide.
2. Our eBooks are typically provided in PDF, EPUB, and/or MOBI formats, and you will need appropriate software to read these formats.
3. We provide basic technical support related to accessing your purchased eBooks. For support inquiries, please contact support@planningforyourparentsfuture.com.
4. We are not responsible for any issues arising from compatibility problems with your devices or software.

Website Availability

1. While we strive to ensure that our website is available at all times, we do not guarantee uninterrupted access to our website or services.
2. We reserve the right to suspend or discontinue our website, or any part of it, temporarily or permanently, with or without notice.
3. We will not be liable if our website is unavailable for any reason.

Limitation of Liability

1. To the fullest extent permitted by law, we exclude all liability for any loss or damage arising out of or in connection with your use of our eBooks or website, including but not limited to:

• Indirect or consequential loss
• Loss of data, income, or profit
• Loss or damage arising from use of or inability to use our products
• Loss or damage arising from errors, omissions, or inaccuracies in our content

1. Our total liability to you for any loss or damage shall not exceed the amount you paid for the eBook(s) in question.
2. Nothing in these Terms and Conditions excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded or limited by law

Changes to Terms and Conditions

1. We reserve the right to modify these Terms and Conditions at any time.
2. Changes will be effective immediately upon posting to our website.
3. Your continued use of our website and products after any changes indicates your acceptance of the modified Terms and Conditions.

Governing Law and Jurisdiction

1. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
2. Any disputes arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@planningforyourparentsfuture.com

Last Updated: April 2025