Refund Policy

Overview

Thank you for shopping with us. We take great care in creating meaningful, high-quality digital Islamic wall art and want you to have clarity and confidence when making a purchase.

Please read this Refund Policy carefully before completing your order.

Digital Products – All Sales Final

All products sold in this shop are digital downloads. Once a purchase is completed and the files are made available for download, the sale is considered final.

Due to the nature of digital products, we do not offer refunds, returns, or exchanges.

Exceptions

Refunds are not provided for:

• Change of mind
• Incorrect purchases
• Failure to read product descriptions
• Incompatibility with personal devices, software, or printers

However, if you experience any of the following issues, please contact us and we will be happy to assist:

• You are unable to download your files
• The files are corrupted or incomplete
• You receive files that differ significantly from the product description

In such cases, we will make reasonable efforts to resolve the issue by providing corrected files or alternative access.

Customer Responsibility

It is the customer’s responsibility to:

• Review product descriptions carefully before purchasing
• Ensure compatibility with their device, software, and printing method
• Provide an accurate email address at checkout

Contact Us

If you have any questions about this Refund Policy or need assistance with your order, please contact us using the contact information provided on our website.

We value your trust and strive to provide a fair and transparent shopping experience.

By completing a purchase from this shop, you acknowledge that you have read, understood, and agreed to this Refund Policy.