Privacy Policy

Effective Date: 07/07/2025

I value your privacy and are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller

seros store

Email: serovefx@gmail.com

2. Personal Data I Collect

When you make a purchase, I collect:

• Your name and email address and location
• Purchase details (products bought, date, price)

I do not collect or store your payment details; these are securely processed by Payhip and their payment providers.

3. Legal Basis for Processing

I process your data to:

• Fulfill your purchase contract
• Communicate with you regarding your order
• Comply with legal obligations

4. How I Use Your Data

Your data is used only to:

• Deliver products you purchased
• Provide customer support
• Process refunds or cancellations if necessary

5. Data Sharing

I do not sell or share your personal data with third parties, except to Payhip and its payment partners to process your purchase.

6. Data Retention

I retain your personal data only as long as necessary to fulfill the purposes listed above or as required by law.

7. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact me at serovefx@gmail.com.

8. Data Security

I implement appropriate security measures to protect your data. All payments are securely handled by Payhip and their payment processors.

9. International Transfers

Your data is processed in the EU by me and by Payhip, which complies with GDPR regulations for international data transfers.

10. Changes to This Policy

I may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Me

For any questions or to exercise your data rights, please contact:

serovefx@gmail.com