Refund Policy
We want you to be as happy with your purchase from SKRIBBLIFY as we are. However, due to the nature of digital products, we have a strict no-refund policy. If something isn't quite right, please let us know! While we are unable to offer refunds for digital products, we are committed to ensuring your satisfaction and will assist you with any issues that arise. Please review the following policy carefully before making a purchase:
Non-Refundable Purchases
All sales of digital products are final. Once a digital product has been purchased, we are unable to offer refunds, exchanges, or cancellations. This policy is in place due to digital content's instant access and nature.
Product Descriptions
We make every effort to provide accurate and detailed descriptions of our digital products. We encourage you to carefully review the product descriptions, features, and system requirements before completing your purchase to ensure that the product meets your needs and expectations.
Technical Issues
If you experience any technical issues with your digital product, please contact our customer support team at hello@skribblify.com. We are committed to assisting you in resolving any problems you may encounter and ensuring that you can access and use your purchased product.
Exceptions
In rare cases where a digital product is found to be defective or not as described, please contact us within 14 days of purchase. We will review your request and, if deemed appropriate, may provide a replacement or an alternative solution at our discretion.
Contact Us
If you have any questions or concerns regarding our non-refund policy or need assistance with your digital product, please get in touch with us at hello@skribblify.com. We are here to help and will respond to your enquiries as promptly as possible.