TERMS & CONDITIONS

By accessing or purchasing from this website, you agree to the following terms and conditions.

1. About

Studio Roberta offers digital templates and creative services for conscious lingerie and loungewear brands. All content is owned and operated by Studio Roberta.

2. Digital Products

All digital downloads (including costing toolkits, guides, and templates) are for your personal or internal business use only. Redistribution, resale, or unauthorised sharing is strictly prohibited.

3. Intellectual Property

All materials on this site, including designs, templates, and content are the intellectual property of Studio Roberta and may not be copied, modified, resold, or distributed without permission.

4. Refunds & Cancellations

Due to the nature of digital products, all sales are final and non-refundable. If you have an issue with your file or download, please use the contact form and I’ll be happy to assist you.

5. Liability

Studio Roberta is not liable for any business losses, missed deadlines, or data inaccuracies resulting from use of its templates or resources. You are responsible for how you apply the tools provided.

6. Modifications

We reserve the right to update these terms at any time. Changes will be posted on this page.

Privacy Policy for Studio Roberta (via Payhip)

This Privacy Policy explains how your personal information is collected, used, and protected when you purchase products or services through this website, which is powered by Payhip.

1. Who We Are

Studio Roberta offers digital products and creative services for conscious lingerie and loungewear brands. Studio Roberta online shop is hosted and managed using Payhip (https://payhip.com), a secure e-commerce platform for selling digital products.

2. Information We Collect

When you make a purchase or contact us, we may collect the following personal information:

• Your name
• Email address
• Billing address (if applicable)
• Payment details (processed securely by Payhip and its payment partners)

We do not store or have access to your full credit/debit card details — these are handled directly by Payhip and their secure payment processors (e.g., Stripe or PayPal).

3. How We Use Your Information

We collect this information in order to:

• Deliver your digital products
• Provide customer support
• Comply with legal and tax obligations

4. Data Sharing and Third Parties

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Your data is securely processed through Payhip, and may also be handled by trusted third-party services such as:

• Stripe or PayPal (for payment processing)
• Google Drive or email platforms (to deliver your files or respond to support queries)

5. Cookies

This website may use cookies (small text files) to improve user experience and monitor site performance. You can control or delete cookies in your browser settings.

DIGITAL DOWNLOADS POLICY

Applies to all digital products sold on this site

Delivery

Your digital files will be available for download immediately after purchase. You’ll also receive a copy via email for your records.

Refunds & Exchanges

As all products are digital and delivered instantly, we do not offer refunds or exchanges. If you experience a technical issue, please get in touch and I’ll be happy to help.

File Use

Digital templates are intended for your personal or brand use only. Sharing, reselling, or modifying the files for resale is not permitted.