TERMS & CONDITIONS
It is the client’s responsibility to read and understand these terms, by placing your order you are agreeing to these terms.
IMPORTANT DESIGN INFORMATION
- Failure to provide the information needed to complete your order will result in cancellation without a refund
- Professional OR High Quality photos are required any blurry, pixelated, or filtered photos will not be used
- If you would like your logo included in your designs the only file that will be accepted is the transparent .png file
- Have a clear vision for your project otherwise, a freestyle charge of $30(USD) will be added to your order. Zero revision sessions will be allowed.
- If you are not prepared for Trini Girl Boss Design Studio to start your designs, do not order.
PAYMENTS
All payments are to be submitted through payhip.com/trinigirlbossdesignstudio. Full payment is required before any work will be done.
TURNAROUND TIMES
- Allow 10 business days for design orders (excluding Website Development) & 1-2 business days for revision sessions (included in the 10 days)
- Website Development: 30 business days
- All turnaround times are subject to change during sales, holidays, and other high volume times.
DIGITAL DOWNLOADS & PREMADE TEMPLATES
- A Free Canva account can be used to access your template, however, a Canva Pro may be required to access some elements
- Trini Girl Boss Design Studio does not offer refunds, exchanges, or cancellations on digital items. If you have issues with your template email tringirlbossdesignstudio@gmail.com
- Digital Downloads & Premade Templates are for personal use only. It is not allowed to be shared, transferred, or resold.
COMMUNICATION AGREEMENT
- All communication is to be done via email, failure to do so will result in order cancellation and no refund will be issued.
- If an order is placed and the client “disappears” after 3 business days of no communication your order will be cancelled and no refund will be issued. A restart fee of $30 will be added to your order.
- Trini Girl Boss Design Studio has the right to cancel or refuse service to any client that is disrespectful or rushes the design process.
REFUND POLICY
- Trin Girl Boss Design Studio does not provide refunds for any services.
- Ghosting, posting drafts, and failure to send the necessary information to complete your order will result in order cancellation without a refund.