order fulfilment
order processing
our standard processing time is approximately 5 - 10 days. this includes quality checks, packing, and sorting of orders from various markets.
quality control
to maintain our high product standards, each item undergoes detailed quality checks before being shipped.
due to the nature of the production process, some minor imperfections may occur. in such cases, these products will be offered at discounted prices. items with significant defects that do not meet our standards will not be sold. instead, they may be distributed as complimentary items to minimise product waste.