While we strive to complete all commissions within a week, more complex or detailed requests may take longer, and depending on our workload, we might experience delays. We will provide updates throughout the process to ensure you are kept up to date! Please note that with Deluxe OCs, this may take a bit longer by default, as writing lorebooks, worldbuilding, and crafting many scenarios that fit the lore can be time-consuming.

Absolutely! If you are unsure about a product, commission type, or whether your idea is something we can create, please contact us before purchasing. You do not need to provide your legal name—a username or display name is completely fine.

Minor corrections and adjustments may be requested if they remain within the scope of the original commission.

Major rewrites, additional characters, new scenarios, or significant changes to the original concept may require an additional fee or a separate order.

Please check the individual product description for the number of revisions included with your commission.

You are welcome to tell us which aspects of Viola’s and Sparrow’s work you enjoy. However, every order must have one primary creator.

A collaborative commission involving both creators may be possible depending on the project and our availability, but it must be discussed before purchasing and may have separate pricing. Contact us with your idea, and we’ll help you choose the best option.

Depending on the project, we use Niji, Tensor, Canva, and IbisPaint X for visual creation, editing, and presentation.

Yes. We accept FemPOV and AnyPOV commissions and can create both male and female bots. At this time, we do not offer MalePOV or MLM-focused commissions. We may also decline requests that violates Payhip or another relevant platform’s Terms of Service.

If you are unsure whether your idea fits our boundaries, please contact us before ordering—we’ll be happy to clarify.

However, we reserve the right to evaluate every request and decline if we are uncomfortable with certain content.