This Privacy Policy describes the policies and procedures of Payhip Limited, (“Payhip”, “we”, “our” or “us”) on the collection, use and disclosure of your information on www.payhip.com (the “Site”) and the services, features, content or applications we offer (together with the Site, the “Services”).

We receive information about you from various sources, including: (i) if you register for the Site and the Services, through your user account on the Services (your “Account”); (ii) your use of the Services generally; and (iii) from various third party websites and other services. All defined terms not defined herein shall have the meaning ascribed to them in the Terms of Service, available at https://payhip.com/terms.

What personal data we collect?

We collect information about you in different ways, including:

Personal Data: This includes your name, shipping address, email address, and telephone number, that you voluntarily provide when you register with the site or when you participate in various activities related to the Site.

Information we automatically collect when you use our Services: This includes information that our servers automatically collect when you access the site, such as your IP address, browser type, web browser information, operating system, log data, page view statistics, usage information and click tracking transaction information, cookies and other tracking technologies.

The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser and tell us how and when you visit and use our Site and Services, to analyze trends, learn about our user base and operate and improve our Services.

Cookies are small files - letters and numbers - placed on your computer, tablet, phone, or similar device that contains information.

We use the following types of Cookies:

Essential Cookies. Essential Cookies that are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Site or Services, use a shopping cart...

Performance/Analytical Cookies:  to understand how visitors use our Site and Services such as by collecting information about the number of visitors to the Site, to improve the functionality of the Site and Services.

They may be third parties affiliates may also use cookies, over which We have no control.

We may share your information with third-party service providers for the purpose of providing our Services to you. We may also share your information with third-party partners for marketing purposes, but only if you have given us your consent to do so.

We do not control third party cookies.

You can decide whether or not to accept Cookies. You can block the cookies but you may not be able to use the Site or Services.

How do we use the personal data?

We use your personal data to operate, maintain, and improve our Site and Services, including:

• Communicating with you about the Services
• Processing and fulfilling your orders
• Contacting you about Service announcements, updates or offers, newsletters
• Providing you with support and assistance for the Services
• Identifying trends and other statistical information that may be useful to our business
• Complying with our legal or contractual obligations
• Enforcing our Terms of Service

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our Site or Services.

Your payment card details are never collected by Us.

We may also disclose your information when required by law or to protect our rights, privacy, safety, or property.

How long we keep your personal data

We retain Personal Data about you for as long as you have an open account with us and for 3 years after.  In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation.

Security of Information:

We take the security of your personal information seriously and use reasonable measures to protect it from unauthorized access, use, or disclosure.

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. We will post the updated Privacy Policy on our Website, and the revised version will be effective from the date of posting.

Do We Store the Personal Data of Children?

The Site is not intended for individuals under the age of 18 years old. If we learn that we have collected Personal Data from a child under age 18, we will delete that information as quickly as possible.

Your Rights

By law, users in the European Union have certain rights with respect to their Personal Data, such as accessing personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

CONTACT

If you have any questions about this Privacy Policy or our data practices generally, please contact us using the following information:

privacy@payhip.com write to Us at Payhip Limited, 1st Floor, 2 Woodberry Grove, London, N12 0DR.