Policies
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THE TURNAROUND TIME FOR YOUR ORDER DEPENDS ON ITS SIZE. FOR SMALLER ITEMS AND SINGLE GRAPHICS, THE TURNAROUND TIME IS BETWEEN 2-5 BUSINESS DAYS. LARGER ITEMS SUCH AS PACKAGE DEALS AND MULTIPLE GRAPHICS MAY REQUIRE 4-7 BUSINESS DAYS. THE TURNAROUND PERIOD BEGINS ONCE ALL MATERIALS AND PAYMENTS HAVE BEEN RECEIVED.
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EVERY PROJECT OR SERVICE, INCLUDES 3 FREE SMALL REVISIONS. ONCE YOU HAVE UTILIZED YOUR FREE SMALL REVISIONS, ANY ADDITIONAL REVISIONS WILL INCUR A FEE OF $5 EACH. PLEASE ENSURE THAT THE MATERIALS YOU PROVIDE ARE ACCURATE.(REVISIONS INCLUDE: COLOR CHANGE, FONT CHANGE, ADDING/REMOVING CONTENT, ETC.)
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ALL SALES ARE NON-REFUNDABLE; HOWEVER, IF THERE ARE ANY INCONVENIENCES OR MISUNDERSTANDINGS, I WILL DO MY BEST TO ASSIST / ACCOMMODATE YOU.
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PROJECTS THAT MUST BE FINISHED SOONER THAN THE COMMUNICATED TURN AROUND TIMES WILL REQUIRE A RUSH FEE DURING BOOKING. PLEASE ENSURE THAT YOU PURCHASE ANY ADD-ONS THAT YOUR GRAPHICS MIGHT REQUIRE.
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Each client will be provided with a form that must be completed before the turnaround time begins. This form should be filled out within 1-3 days. If more time is necessary, we ask that all clients keep us informed. Projects that remain inactive for over 5 business days will require a fee of 50% of the total service (On top of the total already paid) to restart the process. Remember that we do not give refunds so please do not purchase if you are not prepared!