Digital product license, support and refunds

Ascendant Systems LLC

Version 1.0 · 2026-10-05 · Applies to the four paid digital downloads.

Support: support@ascendantsystems.net

USE THE FILES IN YOUR WORK

Your purchase gives the purchasing individual or one purchasing organization permission to use and adapt the delivered version for its own internal projects and its client engagements. Authorized staff and contractors working on those engagements may use the files under the purchaser's responsibility.

Permitted

• Save working copies and backups for your licensed use.

• Adapt the templates, specifications and supplied source code to your own authorized workflows.

• Use the tools to create reports and other project outputs for clients.

• Give a client a completed, tailored planning workbook or project report as part of your professional work. That client may use the completed deliverable for that project.

• Use the workshop individually or for internal training within the purchasing organization.

Not included

• Reselling, sublicensing or publishing the original or adapted reusable toolkit, source-code package, blank templates or training recording as a competing or standalone product.

• Sharing a download link or copying the whole package to unrelated people, clients or organizations.

• Embedding the reusable utility or learning materials in a publicly offered hosted service, product library, commercial training course or software distribution without a separate written agreement.

• Claiming that Ascendant Systems performed, approved or certified your project or its results.

You retain ownership of your own inputs and original project material. Ascendant Systems retains ownership of its underlying toolkit and instructional material. Client use of a completed tailored deliverable does not transfer a reusable license to the original kit.

The license covers the version you bought. It does not promise future features, compatibility with every application, or perpetual hosted access to a download link. Keep a backup of your purchase.

HELP WITH ACCESS AND THE ADVERTISED WORKFLOW

Use the seller contact shown on your purchase receipt or product page. Include your order reference, product/version, operating system, application or Python version, and a short description of the problem. A screenshot of an error message or a minimal synthetic example is usually enough to begin.

Do not send passwords, payment details, confidential customer files or regulated records. If an example is needed, remove real identifiers and business data first.

Product support covers download access, damaged files, errors in the delivered examples and defects that prevent the documented workflow from working in the stated environment. It does not include custom migration execution, personalized construction budgeting, new file-format adapters, source-system investigation, infrastructure administration or professional certification.

Additional consulting or custom development requires a separate agreement. Support does not authorize access to your systems or acceptance of your data.

FOURTEEN DAYS TO REQUEST A REFUND

If the product is not a fit, request a refund through the seller contact on your receipt within 14 calendar days of purchase. Include the order reference and the email used for the order. An explanation is welcome but is not required under this policy.

For an inaccessible or defective file, you may choose a corrected download or a refund. Troubleshooting does not cancel a refund request or shorten the stated request window. The seller will process an approved refund through the payment route used for the purchase where supported; the payment provider controls when the credit becomes visible.

After a refund, stop using the refunded reusable product and remove working copies you control, except records you must retain for legitimate accounting, dispute or legal reasons. Your own original inputs remain yours.

This policy adds to any mandatory rights that apply to you; it does not remove them. A marketplace's mandatory process may also apply to purchases made through that marketplace.

Ascendant Systems LLC · Keep this document with your purchase receipt. Mandatory consumer rights remain applicable.