Your Cart
Loading

About Us

Back To Fusha is a company that aims to close the gap between the west and the Arabic language by connecting them to professional native speaking Arabic teachers. We aim to provide our students with a quality education in order that our students gain proficiency allowing them to understand the authentic Quran and Sunnah.

Refund Policy

General Policy

  • We are committed to providing high quality Arabic instruction and connecting our students to authentic teachers and resources. Because our courses involve scheduling and reserved class spots, our refund policy is as follows:


Refund Eligibility

You are eligible for a full refund if:

  • You request a refund within 7 days of purchase and
  • The course has not yet started, OR you have attended no more than 1 class.

Partial Refund

You may be eligible for a partial refund if:

  • You request the refund after the first class but within the first 14 days, and
  • You have attended no more than 3 classes.

In this case, the refund will be calculated as:

Total paid - value of classes taken -administrative fee


Non-Refundable Situations

Refunds will not be issued if:

  • More than 14 days have passed since the course start date
  • You’ve attended more than 3 classes
  • You fail to attend classes
  • You change your mind after actively participating in the course
  • The course is purchased as a promotion, discount, or non-refundable package

Missed Classes

  • Missed classes are not refundable.
  • If students miss class they may watch the Zoom recording and complete the assigned homework.

Exceptional Circumstances

We understand that unexpected hardships may occur. Refunds may be considered in cases such as:

  • Medical emergencies
  • Family emergencies
  • Technical issues on our end that prevent access to the course

How to Request a Refund

To request a refund, please email us with:

  • Your full name
  • Course name
  • Date of purchase
  • Reason for request

Refund requests must be sent to: backtofusha@gmail.com

All approved refunds will be processed within 5-10 business days.


Policy Acceptance

By enrolling in any of our courses, you acknowledge that you have read, understood, and agreed to this refund policy.

FAQs